Mission School Transportation is a subsidiary of Student Transportation, Inc. (STI).  STI is the third largest school bus contractor in North America with operations throughout the United States and Canada.  STI operates over 1200 buses in California.  The company is focused on safety in all aspects of its operations from bus maintenance to routing and bus stop locations to driver selection, screening and training.  Mission School Transportation will continue the tradition of providing the best-of-the-best drivers for Harvard-Westlake routes.  To reach the Mission School Transportation Dispatch Office, please call 323-225-9105, ext. 1. If you have security concerns, please contact Jim Crawford, Director of HW security, at 818-601-3558.

Driver Issues

As safety is our first concern, we ask that all driver issues not be discussed with the driver but instead with Patti Snodgrass, Bus Service Director, at 818-487-6603 or psnodgrass@hw.com. Discussing issues/problems with the driver can cause undue stress. We need our drivers focused on getting our students to school safely and on time. Your cooperation is appreciated.

Drivers' Request

Bus riders need to arrive at their stops at least five minutes early. Please have your child standing at the bus stop prior to arrival of the bus.  Please keep in mind that the buses need to leave on time in order to stay on schedule. Expect delays due to weather or heavier than normal traffic conditions.

Drop-off Information

For parents who pick up their child at their afternoon drop-off point, we ask that you arrive at the stop at least five minutes before the posted arrival time. The bus will only wait at each stop if it arrives more than five minutes early. If the bus arrives less than five minutes before the posted time, the driver will drop off students and leave without waiting. This will ensure that the route continues to run without delay to the remaining drop-off points.

Neighborhood Relations Request

In order to minimize traffic around the residential areas, please carpool to bus stops when possible.  Please do not block the residents' driveways when dropping off students.  Please keep noise to a minimum when waiting at bus stops, and be respectful of the surrounding properties.

Frequently Asked Questions

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What time should my child be at the bus stop?
My child missed his/her morning pick-up. Can we go to the next pick-up point?
Can my child bring a snack on the bus?
Can my child use a different bus route on occasion?
Can my child get off at a stop other than his/her morning pick-up point?
If there is a time when my child needs to get off the bus at an intersection that is not on the schedule, can the bus make a special stop?
My child's friend is coming over after school. Can he/she take the bus home with my child even though he/she is not signed up?
How much does a one-way pass cost?
My child left his/her belongings on the bus. Who should we contact to get them back?
Does my child have to be signed up for bus service in order to ride the shuttle bus?
Can I sign up for round-trip bus service on a yearly basis after school has already started?