HW home > services > middle school bookstore > exchange and return policies 

• New Textbooks/Course Materials: May be returned for full account credit if returned in the original condition within a reasonable time from the date of purchase.
• Used Textbooks: May be returned or exchanged for full account credit within a reasonable time from the date of purchase.
• Electronics: Defective items may be exchanged or returned for full account credit.
• Supplies: May be exchanged for same or same priced item.
• Apparel/Backpacks: Must have the original sales tag attached for full account credit or exchange.
• Defective Backpacks: Must be shipped directly to the manufacturer for replacement. Return directions and labels are available in the Middle School Bookstore.